# Is this credit repair company's promise to fix my score legal?

- Jurisdiction: United States
- Practice area: Consumer Law
- Published: 2026-10-27
- Last updated: 2026-10-27
- Canonical: https://lawasked.com/us/consumer-law/credit-repair-company-s-promise-fix-my-score

## Question

I am living in Ohio and I am feeling really overwhelmed with my finances. Over the last six months, my credit score has dropped significantly because I missed several payments on a car loan, and now I am struggling to qualify for a small personal loan I need for home repairs. Last Tuesday, I saw an online advertisement for a company called 'FastTrack Credit Solutions' that promised they could remove all negative marks from my report and raise my score by at least 100 points within thirty days. They are asking for an upfront fee of $850 to get started immediately. I already tried to call my bank to negotiate a payment plan, but they weren't able to help me with my credit standing. Before I give this company my credit card information and sign their contract, I need to know if it is actually legal for them to charge me a large amount of money before they have even done any work. I am worried that their claims about how fast they can fix my credit might be too good to be true or even a scam designed to take advantage of people like me who are struggling.

## Summary

No, the practices described by FastTrack Credit Solutions appear to be illegal under federal law. Specifically, they cannot charge you an upfront fee before performing services, and they cannot make misleading promises about your credit score.

## Analysis

Based on the details you provided, FastTrack Credit Solutions is likely violating several federal protections. First, their demand for an $850 upfront fee is a direct violation of the law regarding how these companies collect money. The law states, "No credit repair organization may charge or receive any money or other valuable consideration for the performance of any service which the credit repair organization has agreed to perform for any consumer before such service is fully performed" [1]. This means they are legally forbidden from taking your $850 before they have actually completed the work they promised to do.

Second, their advertisement promising to "remove all negative marks" and raise your score by "at least 100 points within thirty days" is highly suspicious and likely illegal. Under federal law, a credit repair organization is prohibited from making "any untrue or misleading representation of the services of the credit repair organization" [1]. Because credit scores depend on many factors and accurate negative information (like missed car loan payments) cannot be removed simply because a company wants them gone, a guarantee of a specific point increase in a specific timeframe is often considered a misleading representation of what they can actually achieve.

Finally, if you were to sign a contract, the law requires them to provide you with a specific written document titled "Consumer Credit File Rights Under State and Federal Law" [2]. This document must be separate from the contract itself. It explains that you have the right to dispute inaccurate information yourself for free and that no company can legally remove accurate, current information from your report. If they do not provide this specific notice, they are not following the required disclosure rules [2].

State, provincial, or local laws in Ohio may provide additional protections for consumers against deceptive business practices.

## Statutory citations

- Consumer Credit Protection Act (Truth in Lending, Fair Credit Reporting, Fair Debt Collection), 15 U.S.C. § 1679b - Prohibited practices [in force] (https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section1679b)
  > No credit repair organization may charge or receive any money or other valuable consideration for the performance of any service which the credit repair organization has agreed to perform for any consumer before such service is fully performed.
- Consumer Credit Protection Act (Truth in Lending, Fair Credit Reporting, Fair Debt Collection), 15 U.S.C. § 1679c - Disclosures [in force] (https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section1679c)
  > Any credit repair organization shall provide any consumer with the following written statement before any contract or agreement between the consumer and the credit repair organization is executed: “Consumer Credit File Rights Under State and Federal Law “

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