Do I need to send my paperwork to the city council if I am challenging a repair order?

Jurisdiction: Canada • Practice Area: Tenancy Law• Published October 23, 2026

The situation

I live in a small rental apartment in Ontario and I am having a bit of a nightmare with the local council. Last month, on October 14th, a municipal inspector came by and issued a formal work order against my landlord, claiming there are serious safety issues with the heating system. My landlord is being very difficult and refuses to carry out the necessary repairs, so I have decided to take this to the Board to have the order reviewed and enforced. I have already spent a lot of labour filling out all the necessary forms and I am ready to submit my application. However, I am a bit confused about the process. Since the city inspector is the one who issued the order, do I have to send a copy of my application and the hearing notice directly to the municipality myself? I have already prepared my documents, but I am unsure if I just give them to the Board or if I must also provide a formal certificate to prove I have served the city with these papers. I want to make sure I don't miss a deadline and have my case dismissed.

Quick Summary

Yes, you must personally send copies of your application and the hearing notice to the local municipality. You must also file a certificate of service with the Board to prove you provided these documents to the city.

Detailed Analysis

Because you are applying to the Board for a review of the work order issued by the municipal inspector on October 14th, you have specific duties regarding paperwork. Under the law, the applicant "shall, within the time set out in the Rules, give the local municipality, (a) a copy of the application; and (b) a copy of any notice of hearing issued by the Board in respect of the application" [cite:ca-ontario-rta-2006-sec189p1]. This means you cannot simply give your documents to the Board and assume the city is informed; you are responsible for delivering the application and the notice of hearing directly to the municipality yourself [cite:ca-ontario-rta-2006-sec189p1]. Additionally, you must provide proof that you actually sent these documents. The law states that "The applicant shall, in the circumstances set out in the Rules, file with the Board a certificate of service on the local municipality in the form approved by the Board" [cite:ca-ontario-rta-2006-sec189p1]. A certificate of service is a formal document that proves you gave the required papers to the other party. While the landlord has the right to apply for a review if they are unsatisfied with the terms of an order [cite:ca-ontario-rta-2006-sec226], your situation involves enforcing or reviewing the order through the Board. It is important to note that the specific deadlines for these actions are found in the Board's Rules, rather than in the text of the Act itself. State, provincial, or local laws may add further rules, so you should check the specific procedural rules of the Landlord and Tenant Board.

Statutory Citations

Legal Citation: Residential Tenancies Act, 2006 (Ontario) § S.O. 2006, c. 17, s. 189.1 — Application under s. 226
"the applicant shall... give the local municipality, (a) a copy of the application; and (b) a copy of any notice of hearing"
View Official Legislation →
Legal Citation: Residential Tenancies Act, 2006 (Ontario) § S.O. 2006, c. 17, s. 189.1 — Application under s. 226
"The applicant shall... file with the Board a certificate of service on the local municipality"
View Official Legislation →
Legal Citation: Residential Tenancies Act, 2006 (Ontario) § S.O. 2006, c. 17, s. 226 — Review of work order
"If a landlord who has received an inspector’s work order is not satisfied with its terms, the landlord may... apply to the Board for a review"
View Official Legislation →

Important Legal Disclaimer

General legal information, not formal legal advice. The information provided on LawAsked does not constitute formal legal advice and creates no attorney-client relationship. If you require legal assistance, please consult a licensed attorney in your jurisdiction.

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